Shipping Policy

Processing & Shipping Times

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• Please note that processing times may vary during high-demand periods.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.

Shipping Locations

We ship worldwide. No matter where you are, we’ll get your order to you!

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Customs, Duties & Taxes

For international orders, the recipient is responsible for any customs fees, import duties, or taxes applied by their country. We are not responsible for delays due to customs.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery at contact@heresin.com with photos of the issue, and we will assist you.

Contact Us

For any questions about our shipping policy, feel free to reach out at contact@heresin.com.